Ordering Online
We operate a secure online ordering system 24 hours a day, 7 days a week, enabling you to place your order online at anytime. To order online, please place your selected items in your shopping cart and proceed to the checkout.

We accept all major credit cards: MasterCard/Visa/AMEX/Discover. Your credit card details are encrypted by our payment processor making ordering online 100% secure. All your personal details are safe and are not passed on to any third parties. Once you have completed the checkout, your order confirmation will be shown online, please print this for your records. You will also be emailed your order confirmation immediately upon placing your order. Please ensure your email address has been entered correctly. If you have not received this within 24 hours, please contact us. The payment will be debited from your account on the day your order is placed.

If you would like to place an order by phone, please call us at 1-787-846-8888. Customer service representatives are available from 8am to 5pm EDT Monday through Friday.

If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at support@bijow.com.

Guarantee/Returns
If you need to return something, please send an email to returns@bijow.com or call us at 1-787-846-8888 within 7 days of receiving your order for authorization on a return. We will accept authorized returns within 7 days as long as the items are unused and in the original packaging.

Methods of Payment
We accept Visa, MasterCard, American Express and Discover by PayPal.

We can also accept cashier's checks and personal checks. In the event you use a personal check or cashier's check, please send to:

Attn: Orders
Bijow.com
P.O. Box 713
Garrochales, PR 00652-0713

All orders by check or money order will be sent upon receipt of payment.

Delivery Time
Most orders ship within next business days from when your order was placed. Some of our suppliers ship directly to you so you may receive your order in multiple shipments.

Shipping
Bijow.com uses USPS Priority Mail for most shipping within the United States. We offer free shipping for orders of $100 or more.

Sales Tax
Sales tax (7%) will only be assessed for orders that are shipped within Puerto Rico.

Thank you for visiting bijow.com!